1. When you create Search Folders in Microsoft Office Outlook 2003, Microsoft Office Outlook 2007, or Microsoft Outlook 2010 using a Microsoft Exchange email account, the Search Folders do not appear in Microsoft Exchange Server 2007 Outlook Web Access (OWA) or Microsoft Exchange Server 2010 Outlook Web App (OWA).
  2. 2018-10-24  All of a sudden the folders on the left hand side of Outlook have disappeared. They were there this morning. I have searched for answers to get them to show but I have very limited options under Edit (only option is Emoji & Symbols) and View (enter full screen is only option).
  3. Choose which IMAP account folders appear in Outlook. Display all available IMAP folders in the Microsoft Outlook Navigation Pane. If the When displaying hierarchy in Outlook, show only subscribed folders check box is selected when you are downloading folders, only the folders that you subscribe to will be displayed.

Last Updated: March 1, 2019

Microsoft Tech Community. And whether you manage your favorites groups and folders from Outlook for iOS, Outlook for Windows on your PC - or even tag a folder as a favorite in Outlook on the Web. It was great when we had Favorites added for Outlook for Mac, but unless I have failed to set it up properly, the developers seem to have. Options for sharing and delegating folders in Outlook for Mac. If you have a Microsoft Exchange account, you can share and delegate Outlook e-mail messages, events, contacts, tasks, and notes with people who are on the same Exchange server.

43 Folders

ISSUE

The Teams Meeting button is missing in Outlook for Mac.

STATUS: FIXED

The Teams Meeting button will only appear in the Outlook for Mac ribbon if Outlook is running Production Build 16.20 and later.*
*Office 365 mailboxes require REST calendar sync. REST calendar sync is slowly being rolled out into Production. An 'Outlook restart required' dialog will appear when your calendar sync is about to be upgraded to REST. Click the Restart Outlook button to upgrade. For more information on REST calendar sync, refer to Calendar Sharing in Office 365. Go to the More Information section in this article to find out if your account is using REST sync.


To get the latest update, follow the steps in Update Office for Mac automatically.

More Information

Follow these steps to find out if your account is using REST sync:

  1. At the bottom of the navigation pane, select the Calendar icon.

  2. Select the calendar folder.

  3. On the Organize tab, choose Calendar Permissions.

Currentversion Run

A new permissions window without check boxes will appear, similar to this image:

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Microsoft Outlook Folders Missing Mac

See Also

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Symptoms

You experience the following issues that affect folder names in Microsoft Outlook:

  • Folder names appear in a language other than the default language.

    Note

    This issue occurs if a mobile device or a third-party server application synchronizes the Exchange Server mailbox. To resolve this issue, try Method 1 first. If that doesn't work, try Method 2 or 3.

  • Folder names are changed unexpectedly (for example, the Inbox folder and the Outbox folder are switched).

    Note

    This issue may occur after Exchange Server mailbox maintenance. To resolve this issue, try Method 1 first. If that doesn't work, try Method 2 or 3.

    Or, the default Inbox folder is changed unexpectedly to Archive in Exchange Online. To resolve this issue, try Method 4.

  • Folder names are no longer correct after you run the Outlook.exe /ResetFolderNames command to reset the default folder names.

    Note

    To resolve this issue, try Method 2 or 3.
    For more information, see Command-line switches for Outlook for Windows.

Resolution

To fix the issues, use one or more of the following methods.

Method 1

Use the /resetfolders switch to restore missing folders at the default delivery location. To do this, follow these steps:

  1. Exit Outlook.

  2. Open the Run dialog box:

    • In Windows 10, Windows 8.1, and Windows 8, press Windows logo key + R.
    • In Windows 7 and Windows Vista, click Start > All Programs > Accessories > Run.
  3. In the Run dialog box, enter the following command, and then click OK:

Method 2

Outlook Folders Disappear

Use Outlook Web App to reset the default folder names:

  1. Exit Outlook.

  2. Log on to Outlook Web App by using your credentials.

  3. Select Settings (the gear icon on the right) > **Options **> General (expand the list in the navigation pane) > Region and time zone.

  4. On the Regional and time zone settings page, change the language, select the date and time format that you want to use, select the Rename default folders so their names match the specified language option, and then select Save.

  5. Exit Outlook Web App.

    Note

    If your preferred language is already selected, you may have to select any other language, save the setting, reset the setting to your preferred language, and then save the setting again.

  6. Restart Outlook.

Outlook 365 Mac Folders Missing

Method 3

If you are an administrator, run the following cmdlet to reset the default folder names for the user:

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For more information about the Set-MailboxRegionalConfiguration cmdlet, see the following MSDN websites:

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Method 4

Option 1 (preferred)

Use Outlook to select a new Archive folder. To do this, follow these steps:

  1. Right-click the mailbox name at the top of the folder hierarchy in Outlook, select New Folder, and then create a folder that’s named Archive01.
  2. On the File menu, select Tools > Set Archive Folder, and then select the new Archive01 folder.
  3. Run the Outlook.exe /resetfoldernames command.

If this option is not available or does not work, use Option 2.

Option 2

Follow these steps:

  1. Right-click the mailbox name at the top of the folder hierarchy in Outlook, select New Folder, and then create a folder that’s named Archive01.
  2. Start MFCMapi in Online mode. To make sure that MFCMapi is in Online mode, select Tools > Options, and then make sure that the Use the MDB_ONLINE flag and Use the MAPI_NO_CACHE check boxes are selected.
  3. Expand Root Container, and then expand Top of Information Store.
  4. Select the new Archive01 folder, and then find the property that's named PR_ENTRYID.
  5. Double-click to open the PR_ENTRYID property, and then copy the property value.
  6. Select the Archive folder (this should be the Inbox folder), and then double-click to open the **0x35FF0102 **property tag. This is the Archive Entry ID.
  7. Paste the value of the Entry ID of the Archive01 folder that you copied in step 5.
  8. Run Outlook.exe /resetfolders.
  9. Run Outlook.exe /resetfoldernames.