- Microsoft Word 2011 Mac Crashes On Startup Windows 7
- Microsoft Word 2011 Mac Crashes On Startup Windows 7
- Microsoft Word 2011 For Mac Keeps Crashing
- Microsoft Word 2011 Mac Crashes On Startup Windows 10
Possible Ways to Fix Mac Office 2011 Crashing in Yosemite Unfortunately, what may work for some doesn’t always work for others. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library. MacOffice 2011 crashes on Mavericks. Why can't I change the normal template for microsoft word 2016 for mac? IMovie crashes on startup. Provides a guide to identify and resolve problems that you experience when you start Word 2010, Word 2007, or Word 2003 by using different troubleshooting steps. How to troubleshoot problems that occur when you start or use Word - Office Microsoft Docs.
-->Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Note
If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.
Summary
This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.
Resolution
Verify or install the latest updates
You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.
For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to method 2.
It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your computer, and then start Word.
Troubleshoot problems that occur when you start Word
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Method 1: Insert your document into another file
The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.
To access a document but leave its final paragraph mark behind, follow these steps:
Microsoft Word 2011 Mac Crashes On Startup Windows 7
- On the File menu, click New and then click Blank Document.
- On the Insert tab, click Object in the Text group, and then click Text from File.
- Select the file that you want to open and insert, and then click Insert.
Method 2: Start Word by using the /a switch
The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:
- Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
- In the **Run **dialog box, type winword /a, and then press Enter.
For more information about the /a switch, go to the following article in the Microsoft Knowledge Base:
Nov 24, 2015 How to check product key Office 2016 for Mac lifetime license after installation? Hello all, I don't have the product key anymore for Office 2016 for Mac (During instalation Office 2016 I wasn't asked to enter the product key. Jun 04, 2019 If you don't assign a user a license, you can still deploy Office for Mac to that user, but the user won't be able to activate and use Office. For Office 365 customers, Office for Mac activates by contacting the Office Licensing Service on the internet. Microsoft offers several easy, affordable licensing solutions to help you and your business or organization ensure that you have genuine Microsoft software. To get started, contact your local Microsoft volume licensing representative or authorized Microsoft reseller and ask them about Get Genuine Solutions. Check your expiration status. Go to your Services & subscriptions page. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Office 365 subscription. Review the details under the Services & Subscriptions heading. If you see a circle arrow, then your. 
Select Install status and install or reinstall the latest desktop version of Office (if you have a license to install Office) For Office 365 admins only If you're the Office 365 admin in your organization, you control what you want your users to have access to.
826857 Description of the '/a' startup switch in Word
If the problem does not occur when you start Word by using the /a switch, try the next method to determine the source of the problem.
Method 3: Delete the Word Data registry subkey
Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.
Note When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many settings that you customize in the Options dialog box.
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To delete the Word Data registry subkey, follow these steps:
Exit all Office programs.
Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
Locate the following registry subkey, as appropriate for the version of Word that you are using:
Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData
Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData
Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
Click Data, and then click Export on the File menu.
Name the file Wddata.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor.
Start Word.
If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.
If the problem is not resolved, restore the original Word Data registry subkey, and then try the next method.
Restore the original Word Data registry key
To restore the original Word Data registry subkey, follow these steps:
- Exit all Office programs.
- Double-click the Wddata.reg icon on the desktop.
- Click Yes, and then click OK.
If restoring the Word Data registry subkey doesn't work, go to the next procedure.
Method 4: Delete the Word Options registry key
The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.
To delete the Word Options registry key, follow these steps:
Exit all Office programs.
Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
Locate the following registry subkey, as appropriate for the version of Word that you are running:
Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions
Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions
Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions
Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions
Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions
Click Options, and then click Export on the File menu.
Name the file Wddata.reg, and then save the file to the desktop.
On the Edit menu, click Delete, and then click Yes.
Exit Registry Editor.
Start Word.
If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.
If the problem is not resolved, restore the original Word Options registry key, and then try the next method.
To restore the original Word Options registry key
To restore the original Word Options registry key, follow these steps:
- Exit all Office programs.
- Double-click the Wdoptn.reg icon on the desktop.
- Click Yes, and then click OK.
Method 5: Replace the Normal.dot or Normal.dotm global template file
You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.
Important
This method includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their defaults, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.
Additional note In certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.
To rename the global template file, follow these steps:
Exit all Office programs.
Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:
Word 2016, Word 2013, Word 2010, or Word 2007
Word 2003
At the command prompt, type exit, and then press Enter.
Start Word.
If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged global template file. Now, you may have to change several settings to restore your favorite options.
Note
The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then click Search to view the topic.
Jan 20, 2020 Microsoft Office lost with upgrade to Mac OS 10.15 Catalina Apparently, Bill Gates, (worth over $107 billion), has to make even more money by ripping off people like myself. I am unemployed, but able to do freelance work. I updated my mac and now microsoft office doesnt work. If you installed Office 2016 for Mac back in September but haven't been able to update the suite since, here's a look at some troubleshooting tips. How to Fix Microsoft Office AutoUpdate for Mac. Update Office from the Mac App Store. If you downloaded Office from the Mac App Store, and have automatic updates turned on, your apps will update automatically. But you can also manually download the updates: Open the Mac App Store from your Dock or Finder. Click Updates on the left side menu. Click Update. Nov 23, 2019 If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft’s standard upgrade process if for some reason it hasn’t already been updated. Dec 02, 2019 Question: I upgraded to Catalina on my Mac and now Microsoft Office won’t work; what can I do? Answer: One of the side effects of tech companies taking their platforms to new levels is that.
If the problem is not resolved, restore the original global template file, and then go to the next section.
Restore the original global template file
To restore the original global template file, follow these steps:
Exit all Office programs.
Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:
Word 2016, Word 2013, Word 2010 and Word 2007
Word 2003
Type exit, and then press Enter.
Start Word.
Method 6: Disable the Startup folder add-ins
When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.
To do this, follow these steps:
Exit all Office programs.
Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter: Word 2016
64-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup
32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup
64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup
32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup
Word 2013
64-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup
32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup
64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup
32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup
Word 2010
%programfiles%Microsoft OfficeOffice14Startup
Word 2007
%programfiles%Microsoft OfficeOffice12Startup
Word 2003
%programfiles%MicrosoftOfficeOffice11Startup
Right-click one of the files that is contained in the folder, and then click Rename.
After the file name, type .old, and then press Enter.
Important
Make a note of the original file name so that you can restore the file, if it is necessary.
Start Word.
If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.
If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.
If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK. For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista
%userprofile%AppDataRoamingMicrosoftWordStartup
For Windows XP
%userprofile%Application DataMicrosoftWordStartup
Repeat steps 3 through 6 for each file in this Startup folder.
If the problem is not resolved after you disable the Startup folder add-ins, go to the next method.
Method 7: Delete the COM add-ins registry keys
You can install COM add-ins in any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.
To delete the COM add-ins registry keys, follow these steps:
Microsoft Word 2011 Mac Crashes On Startup Windows 7
- Exit all Office programs.
- Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
- Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
- Click Addins, and then click Export on the File menu.
- Name the file WdaddinHKCU.reg, and then save the file to the desktop.
- On the Edit menu, click Delete, and then click Yes.
- Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
- Click Addins, and then on the File menu, click Export.
- Name the file WdaddinHKLM.reg, and then save the file to the desktop.
- On the Edit menu, click Delete, and then click Yes.
- Exit Registry Editor.
- Start Word.
If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.
Determine which COM add-in program is causing the problem
To determine which COM add-in program is causing the problem, follow these steps:
Exit all Office programs.
Double-click the Wdaddin.reg icon on your desktop.
Click Yes, and then click OK.
Use one of the following procedures, as appropriate for the version of Word that you are running:
Word 2016, Word 2013, or Word 2010
- On the File menu, click Options.
- Click Add-Ins.
- In the Manage list, click COM Add-Ins, and then click Go.
Note If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
4. Click OK to close the COM Add-Ins dialog box.
5. On the File menu, click Exit.Word 2007
Click the Microsoft Office Button, and then click Word options.
Click Add-ins.
In the Manage list, click COM Add-ins, and then click Go.
If an add-in is listed in the COM Add-Ins dialog box, click to clear the add-in check box. If more than one add-in is listed, click to clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
Click OK to close the COM Add-Ins dialog box.
Click the Microsoft Office Button, and then click Exit Word.
On the File menu, click Exit.
Start Word.
If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.
If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.
To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.
Method 8: Change the default printer
To change the default printer, follow these steps:
Microsoft Word 2011 For Mac Keeps Crashing
- Exit all Office programs.
- Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
- Right-click Microsoft XPS Document Writer, and then click Set as default printer.
- Start Word.
If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver.
Microsoft Support options
If you can't resolve this problem, you can use Microsoft Support to search the Microsoft Knowledge Base and other technical resources for answers. You can also customize the site to control your search. To start your search, go to the Microsoft Support website.
Additional resources
Microsoft Word 2011 Mac Crashes On Startup Windows 10
If you experience specific issues when you use Word, go to the following websites to search for specific information about your program version: